Yes. All ISMOD devices are compatible with HEETS and similar format tobacco heat sticks

ISMOD NANO will give you a minimum of 20 heat sticks and ISMOD II Plus up to 28 heat sticks on a single charge

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Refer to our user guides, if it still is not working contact our customer support team by email on cs@ismod.co.uk or fill in the contact us form

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Yes we do. Please refer to our products page for more information

ISMOD is an alternative for adult smokers who would otherwise continue to smoke and want to enjoy real tobacco taste without many of the inconveniences of cigarettes, such as ash or smoke. It is not for people who have quit smoking or have never smoked. 

ISMOD is a SMART smoke-free product that uses sophisticated electronics to heat tobacco instead of burning it to release a flavourful nicotine containing vapour. 

ISMOD can be used with compatible heat sticks such as HEETS or similar.

No you should not. ISMOD devices have been designed to work with tobacco heating sticks such as HEETS or similar.

It is only by using both together that you can take full advantage of the benefits that the system provides.

No, ISMOD does not produce smoke because it does not burn tobacco. It generates a tobacco vapour that is what you see when using ISMOD.

If you have bought ISMOD products on AMAZON or other third party websites, please contact them for delivery or payment queries. For ISMOD products bought on our website and all other enquiries, please get in touch by email at cs@ismod.co.uk or by filling in the contact us form.